Privacy Policy

Information We Collect

When you create an account, place an order, or contact support, we collect information such as your name, email address, phone number, shipping and billing addresses, and order history. We also collect limited technical information — like browser type and device information — to keep the site secure and working properly.

How We Use Your Information

• To process and fulfill your orders, including shipping and customer support
• To send order confirmations, shipping updates, and — with your consent — promotional messages
• To personalize your shopping experience, such as recently viewed items and recommendations
• To detect and prevent fraud, abuse, or security incidents

Cookies and Tracking

Essential storage keeps you signed in and remembers your cart and preferences. If this store enables them, Google Analytics 4 loads only after Analytics consent, and enabled Meta/TikTok Pixels load only after Marketing consent. You can reject optional tracking without losing access to shopping, and change your choice through Cookie preferences on public store pages.

With permission, these providers receive browsing and shopping events such as product views, cart additions, checkout starts and order placement, including product identifiers, quantities and cart/product amounts. Unpaid COD order references remain local for deduplication; unpaid order events omit monetary fields, and no TikTok order-completion event is sent. Their browser tools can also process your IP address, device information, page URL and cookies under their own policies. Our event payloads do not explicitly include your name, email, phone, address, password or checkout form fields. COD order placement does not mean payment has been received.

We remember your privacy choice for up to 180 days in this browser for this business. A change to the tracking configuration asks for consent again. Browser controls can remove stored preferences; clearing storage or using another browser can require a new choice.

Sharing Your Information

We do not sell your personal information. We share information only with service providers who help us operate — such as payment processors and shipping carriers — and only to the extent necessary to provide our services, or when required by law.

Data Retention

We retain account and order information for as long as your account is active or as needed to comply with legal, tax, and accounting obligations.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of marketing communications at any time from your account settings.

Contact Us

Questions about this policy can be sent to privacy@technova-shop.com or through our Contact page.